If you are a business owner, you likely have learned quite a bit over the past decade. No matter what your industry, the way we do business has changed drastically. From internet sales to global competition, social media to chatbots, search engine optimization to word of mouth marketing, the learning curve in business has been steep. But these tools are not what make up a modern business. To be successful a modern business person needs to embrace several trends that are expectations for today's workers.
Christina R. Metcalf