We are looking for a warm and friendly individual to join our team as a Hostess. As a Hostess, you will be the first point of contact for our guests and will play a crucial role in ensuring a positive dining experience. Your exceptional customer service skills and welcoming demeanor will set the tone for our guests' visit, creating a friendly and inviting atmosphere.
At our restaurant, attention to detail and excellent communication are key. The ideal candidate should have a passion for providing exceptional service and possess strong organizational skills. This is an opportunity to join a dynamic team in a fast-paced environment.
Responsibilities
- Greet and welcome guests upon arrival, ensuring they feel valued and comfortable
- Manage the reservations and seat guests in a timely manner, balancing efficiency and customer satisfaction
- Assist guests with any special requests or accommodations
- Provide accurate information about the menu and answer any questions guests might have
- Maintain a clean and organized lobby area, including regular monitoring and cleaning of tables
- Collaborate with restaurant staff to ensure smooth operations and customer satisfaction
- Take reservations by phone or in person
Requirements
- Proven experience in a customer service role
- Exceptional interpersonal and communication skills
- Ability to multitask and work under pressure in a fast-paced environment
- Strong problem-solving skills and the ability to handle difficult situations with professionalism
- Knowledge of restaurant operations and the ability to learn and adapt quickly
- Availability to work evenings, weekends, and holidays.
- Punctuality and reliability, with excellent time management skills
Benefits
- Shift Benefits
- Insurance
- 401 K
- Flexible scheduling